My haul was not so mini but it reached me as one...
OPI,
Essie and a 10% discount are what pulled
me to finally place my order at
Fragrance Direct. I had read mixed reviews about them, many, mostly from UK raved
about their dirt-cheap prices and discounted high-end/highstreet products
especially perfumes and nail polishes. Non-UK buyers had some issues of
delivery and packaging.
I was way too tempted with the nail polishes and decided to
go ahead especially after seeing a Fragrance
Direct Haul almost everyday. They were having a 10% discount on the day I finally decided to place an order. Unfortunately, there weren’t many Essie nail colours in stock so I
quenched my nail polish thirst with some extra OPIs.
I ordered a total of 8 items, one of them added in the end
just to avail the free shipping. Their shipping to Germany is more than a few
pennies and I hate paying shipping charges, unless I more than desperately want
something.
When the order came, yes, it was not very safely packed,
everything was thrown in the box considering it had some nail polishes.
Thankfully it reached me in one piece and I was excited at the thought of
finally hoarding some OPIs and Calvin Kleins. I was quite bummed to
find three whole items missing in my order even when they were marked in the
order receipt. One missing items might have been acceptable, but THREE was quite disappointing and made me skeptical
about their whole service. Sadly for me, the missing items were those I was
most looking forward to, one of them being a Calvin Klein lipstick.
I emailed them, and I don’t know if I am wrong here, but the
right thing for their customer service to do was too re-ship those items if
they were in stock and two of them WERE. Or I at least expected a li’l extra
compensation, since it was a mistake not a technical
error or something. I may sound ungrateful, considering the fact that they refunded
me the amount of those missing products but even if I re-ordered I would have had
to pay about a frickin' 6.50 EUR of shipping charges or once again bring my total to their
valid-for-free-shipping amount, neither
of which were agreeable options. In reply to my emails, they kept saying that they have refunded and now could not re-ship or provide a free shipping code.
For simply the trouble and disappointment I had to go
through, I am no longer so keen on buying from Fragrance Direct. No doubt, their prices are tempting but I feel
their shipping to outside of UK is not well managed.
Well, enough of my rant. Let’s move on to what I ordered and
what I received.
.jpg "Stamping with Born Pretty Store CK-04")
